First of all, we hope you will accept our apologies for any shipping error. Unfortunately, from time to time mistakes can happen, however we pride ourselves on being able to react quickly and efficiently to any problems.
Of course, if the product is unopened and you do not wish to keep it, you may return it to us at:
Unit 1, Triangle Business Park,
If you keep your receipt and email it through to us, we will gladly cover your reasonable shipping expenses via points on your Predator account. You can also submit a ticket to our Customer Services team, or contact them on firstname.lastname@example.org confirming your return. As soon as they have got to the bottom of the problem, they will strive to ship any missing items on the same day that your query is lodged.