International shipping and tracking
We have implemented a number of changes to how we handle international orders to make it cheaper, faster and more convenient for users.
- You can now pay in your own currency using the most popular payment methods in your country
- We have reduced the levels of spend that qualify for free shipping
- We now offer faster shipping by air express so orders can arrive in as little as 3 days.
Shipping to all other countries is performed by our international fulfillment service. During browsing and checkout you will see all the product prices, shipping prices, duties, taxes and handling charges in your local currency.
Through our partnership, we are able to provide our international shoppers with attractive shipping prices. Shipping prices are calculated during checkout and are based on a number of factors, including the chosen service level (Standard or Express), the destination country, the number of items you purchased and the total weight of the parcel. You will be able to see the exact shipping costs in your preferred currency during the checkout process.
FREE shipping on orders to international users:
Germany on orders over €150
Sweden on orders over 1750 SEK
Spain on orders over €150
Italy on orders over €150
France on orders over €150
Norway on orders over 2100NOK
Finland on orders over €250
Denmark on orders over €150
Ireland on orders over €150
France on orders over €150
Items are shipped within 1 day and generally arrive within 3 – 7 business days, depending on the chosen service level and location. Based on the destination and the selected shipping method, you will be provided with a more accurate timeframe during the checkout. Please note that while we do our best efforts to deliver your purchase within the estimated timeframe, despatch and delivery times are estimates only and are not guaranteed.
Please be aware that import duties and taxes may apply upon receipt of orders shipped outside of the European Union. Such duties and taxes are beyond our control as they are set by the Customs Authority of the destination country and depend on a number of factors, such as country of origin of the purchased product, local VAT rates and local import taxes, and it will be your responsibility to pay them if and when asked to by your local authorities.
However, for certain shipping methods we may be able to support calculation and pre-payment of such duties and taxes. Shipping methods that support pre-payment of duties and taxes will be marked as such during checkout, so you can easily identify them. Should you choose to use this option and prepay duties and taxes as part of your checkout process, you will be provided with a 100% guaranteed total amount for your order (including all applicable delivery charges, duties and taxes).